Privacy Policy

Last Updated: 23 July 2026

Sarah at Harpers is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

Information We Collect

When you place an order, create an account or contact us, we may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you regarding your purchases
  • Respond to enquiries
  • Improve our website and customer experience
  • Send marketing emails (only where you've chosen to receive them)
  • Meet our legal and accounting obligations

Payment Security

We do not store your payment card details. All payments are processed securely by trusted third-party payment providers.

Marketing

If you subscribe to our mailing list, we may occasionally send you updates about new arrivals, promotions and special offers. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse website traffic. You can control cookies through your browser settings.

Sharing Your Information

We only share your information where necessary, including with:

  • Delivery companies
  • Payment providers
  • Shopify (our website platform)
  • Professional advisers where legally required

We never sell your personal information.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data where applicable
  • Withdraw marketing consent
  • Lodge a complaint with the Information Commissioner's Office (ICO)

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Sarah at Harpers
23–25 Market Place
Bawtry
Doncaster
DN10 6JL

Email: sarahharpersltd@outlook.com